SOS GROOMING
Las Vegas, Nevada
New Covid-19 Guidelines
PLEASE READ BEFORE BOOKING AN APPOINTMENT...
We believe that if these directions are followed properly we can maintain a safe environment for all until this passes. We look forward to seeing you all again soon.
Sincerely,
Dave & Lena Vinzant
PLEASE READ BEFORE BOOKING AN APPOINTMENT...
- We are going to be available by appointment only. Sorry, no walk-ins at this time.
- Please try and book online. If you run into problems switch browsers or devices. If you are unable to book online text us and we will call you back to book an appointment. We will not be booking appointments via text message at this time.
- Please arrive within 5 minutes of your appointment time. We are spacing out drop offs and pickups to try and limit the number of customers to one at a time.
- In order to assure safe distancing, Lena and I will NOT be coming out of the back to greet you. We will be communicating through the small window to the back, we brought the fish tank home. We will both be wearing masks and recommend that you do as well.
- When you arrive we ask that you lock the door behind you for the brief duration you are in the shop. This will prevent others from opening the door while you are in there.
- Alternatively, if the door is locked at either drop off or pickup AND the open sign is on please wait in your car, or far enough away, until the customer exits. The door will remain unlocked as long as there are no customers inside.
- After locking the door behind you please remove all collars, leashes, harnesses, clothing, everything off the dog, as usual. Don't forget to take everything with you unless someone else is picking up.
- If it's a little dog please pick them up and place them on the counter so we can see their coat and discuss the groom.
- Afterwards, either place the dogs over the gate or open the gate and let the dogs in. To open the gate you need to lift up and push forward. When entering through the gate please be careful not to trip over the bar.
- On pickup, If paying by cash please bring exact change so we don't have to come out and make change. If paying by card we have the Bluetooth credit card reader which will remain up front on the wall for you to use, no signature necessary.
- Once per hour we will stop to disinfect the front area, including the counter, both the inside and outside door handles, door lock, and the gate.
- While in the shop you should have very minimal touch and contact. Lena and I will be more than 6-10 feet away and inside another room at all times.
- Lastly, if you are sick yourself, quarantined with someone who is sick, or if the dog has been around anyone who may be sick, please don't come in or have someone else bring the dog in. Stay home for now and keep your dog home please.
We believe that if these directions are followed properly we can maintain a safe environment for all until this passes. We look forward to seeing you all again soon.
Sincerely,
Dave & Lena Vinzant
